CX Enablement

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CX Enablement · Nesting Cohort

New Hire Training Daily Survey

Feedback on today's training session. Anonymous to agents; shared with trainers and managers for coaching and program improvement.

Date completing this survey *

Line of Business (LOB) *

Primary trainer today *

What did today's training cover? *

Ask your trainer for this information.

Overall, how would you rate today's training session? *

Not very good

Excellent

How confident do you feel applying what you learned today? *

Not confident

Very confident

Understanding of the content presented today (1–5) *

Poor

Excellent

How helpful were the training materials (handouts, slides, resources)? *

Not helpful

Extremely helpful

Trainer performance *

Aspect	Needs Improvement	Satisfactory	Excellent

Did you feel supported during questions, activities and check-ins? *

Do you feel you have adequate resources to apply what you learned today? *

Which topics would you like more info or practice on? *

Favorite part of today's training *

Anything that could have been improved today? *